You may return any of the following items to Maraal.ca at Bontom Inc., for any reason, for a full refund (we will also refund the return shipping cost, if the return is a result of our error or if the item qualifies for Free Returns) within 30 days of delivery of your shipment:
Unused Yoga Mats, clothing and accessories
We can only process returns and refunds for items purchased at Maraal.ca. Purchases made at Amazon.ca will be processed via Amazon.ca
Using our Return Mailing Label-
Each return mailing label is coded for a specific shipment. Please do not include items from other orders, or other shipments from the same order, in the same box, or you will not receive the correct refund. Each shipment must be returned using a separate mailing label.
If you use this mailing label and the return is a result of our error (you received an incorrect or defective item, etc.), we will pay the return shipping costs.
If you use this mailing label and your return is not the result of our error, the shipping cost of that returned item will be deducted from your refund. The amount deducted will be the equivalent to our standard shipping costs for that item.
Replacement of Damaged or Defective Items-
If you received a defective item that is sold by us and need to replace it with the same item, visit our Online Returns Centre to request a replacement.
If you are not satisfied with your purchase, return the eligible product(s) within 30 days of delivery of your shipment in new and unworn condition in the original packaging for a full refund in accordance with our Returns Policy. All product packaging and certificates of authenticity, grading, and appraisal must be returned with the product. Any product(s) returned without original documentation will be rejected. Any product(s) that have been resized, damaged, or otherwise altered after delivery will not be accepted for return.